Question 1

Where is Parkway Pharmacy located?

Accepted Answer

2401 Pennsylvania Ave, Suite 1D7, Philadelphia, PA 19130 — at the edge of Fairmount near 24th Street.

Question 2

What are your hours?

Accepted Answer

Monday–Friday 9:30am–6:00pm, Saturday 10:00am–2:00pm. Closed Sunday.

Question 3

How do I transfer my prescriptions to Parkway?

Accepted Answer

Submit the online transfer form or call 215-642-2422 with your medication names and current pharmacy. We contact them and your prescriber — you don't have to do anything else.

Question 4

Is delivery really free?

Accepted Answer

Yes. Free prescription delivery throughout Philadelphia with no membership, no minimum and no app.

Question 5

Do you price match CVS, Walgreens or discount cards?

Accepted Answer

On eligible prescriptions, yes. Bring us the quote and we'll tell you honestly whether we can match it.

Question 6

Do you accept my insurance?

Accepted Answer

We accept nearly all commercial plans, Medicare Part D and Pennsylvania Medicaid managed care. Call with your plan name and we'll confirm in a minute.

Question 7

Do I need an appointment for a vaccine?

Accepted Answer

No. Walk in any time during business hours for flu, COVID-19, shingles, RSV, Tdap or pneumococcal vaccines.

Question 8

Can I talk to an actual pharmacist?

Accepted Answer

Always, and without an appointment. Call 215-642-2422 or walk in.

Question 9

Do you compound medications?

Accepted Answer

Yes, on-site: hormone therapy, low-dose naltrexone, dermatology preparations, pediatric flavoring and veterinary compounds.

Question 10

What does the GLP-1 weight loss program cost?

Accepted Answer

A flat $275 per month for compounded semaglutide or tirzepatide, regardless of dose, including pharmacist coaching and supplies.

Question 11

Are you independently owned?

Accepted Answer

Yes. Parkway is an independent, locally owned Philadelphia pharmacy — not part of a chain.

Question 12

How do I reach you after hours?

Accepted Answer

Leave a voicemail at 215-642-2422 or email care@rxparkway.com; we respond the next business morning. For emergencies, call 911.

Question 13

How long does a compounded prescription take?

Accepted Answer

Most non-sterile compounds are ready in 1–3 business days. Simple flavorings are often same-day. We will tell you the exact timeline when the prescription is received.

Question 14

Does insurance cover compounded medications?

Accepted Answer

Sometimes. Coverage depends on your plan and the specific ingredients. We run the claim first, and if it isn't covered we tell you the cash price before we compound anything.

Question 15

Can you compound a medication that's on backorder?

Accepted Answer

Often yes, if the active ingredient is available as a pharmaceutical-grade powder and the formula is stable. Call us with the drug name and strength and a pharmacist will check.

Question 16

Do you compound for pets?

Accepted Answer

Yes. We compound flavored suspensions, transdermal gels and micro-dosed capsules for cats, dogs and exotics with a valid veterinary prescription.

Question 17

Do you compound sterile injectables?

Accepted Answer

Parkway focuses on non-sterile compounding under USP <795>. For sterile preparations we coordinate with a partnered 503B facility so your prescriber has a clear path.

Question 18

Can you make my medication dye-free or gluten-free?

Accepted Answer

Yes — that is one of the most common reasons patients come to us. Tell us the allergen and we will select a compatible base.

Question 19

Do I need a prescription?

Accepted Answer

Yes. All compounded medications require a prescription from a licensed prescriber. We can contact your prescriber for you.

Question 20

Can you flavor my child's antibiotic?

Accepted Answer

Yes, and there is usually no extra wait. We stock a wide range of pediatric flavorings.

Question 21

How do I transfer a compounded prescription from another pharmacy?

Accepted Answer

Submit the transfer form and list the compound. We contact the other pharmacy for the formula, or reach your prescriber if the formula can't be transferred.

Question 22

Is compounding safe?

Accepted Answer

When done by a licensed pharmacist to USP standards with pharmaceutical-grade ingredients, yes. Ask us about our sourcing, technique and documentation — we're happy to walk you through it.

Question 23

How far in advance should I come in?

Accepted Answer

Four to six weeks before departure is ideal so multi-dose series can be completed. Last-minute travelers should still come in — many vaccines provide meaningful protection within days.

Question 24

Do I need an appointment?

Accepted Answer

Walk-ins are welcome, but for a full itinerary review call 215-642-2422 so a pharmacist can set aside time.

Question 25

Does insurance cover travel vaccines?

Accepted Answer

Routine vaccines (Tdap, flu, hepatitis) are usually covered. Travel-specific vaccines like typhoid are often cash-pay. We check your benefits and quote you before administering.

Question 26

Do you give yellow fever vaccine?

Accepted Answer

Yellow fever must be administered at a designated vaccination center. We review whether your itinerary requires it and refer you to the nearest center.

Question 27

Can you prescribe malaria pills?

Accepted Answer

Pharmacists in Pennsylvania don't independently prescribe these; we recommend the right agent for your region and coordinate the prescription with your provider, usually same day.

Question 28

Will I get proof of vaccination for my visa?

Accepted Answer

Yes. You'll receive an immunization record, and we can record doses to the Pennsylvania immunization registry.

Question 29

What should be in a travel medicine kit?

Accepted Answer

Oral rehydration salts, an antidiarrheal, an antihistamine, motion sickness medication, DEET or picaridin repellent, sunscreen, blister care and any standby antibiotic your prescriber authorizes. We'll build it with you.

Question 30

Are travel vaccines safe with my other medications?

Accepted Answer

A pharmacist reviews your complete medication list for interactions and immunosuppression concerns before administering anything.

Question 31

Do you vaccinate children for travel?

Accepted Answer

Yes, per Pennsylvania pharmacist immunization authority and CDC age guidance. Bring their immunization record.

Question 32

Can my employer or university be billed?

Accepted Answer

Yes — we invoice group travel programs. Ask about our on-site clinic option for study-abroad cohorts.

Question 33

Is delivery really free?

Accepted Answer

Yes. No delivery fee, no membership, no minimum. It's part of being your pharmacy.

Question 34

How fast is delivery?

Accepted Answer

Most Philadelphia addresses receive same-day or next-business-day delivery depending on when the prescription is ready.

Question 35

Do you deliver controlled substances?

Accepted Answer

Yes, with the required identification and signature at the door, in compliance with Pennsylvania regulations.

Question 36

Can you deliver refrigerated medications?

Accepted Answer

Yes. Refrigerated items travel in cold-chain packaging and are handed directly to a person, not left at a door.

Question 37

What if I'm not home?

Accepted Answer

Tell us your preference in advance — front desk, doorman, neighbor, or a re-attempt. We won't leave medication somewhere unsafe.

Question 38

Do you deliver to offices and buildings?

Accepted Answer

Yes, including condo front desks, workplaces and senior residences.

Question 39

Can I add over-the-counter items?

Accepted Answer

Yes. Call us before dispatch and we'll add them to the same delivery.

Question 40

Do you deliver outside Philadelphia?

Accepted Answer

We serve some nearby suburbs case by case. Call 215-642-2422 with your ZIP code and we'll tell you right away.

Question 41

How do I pay?

Accepted Answer

Card on file, card at the door, or in advance by phone. Copays are the same as in-store.

Question 42

How do I start delivery?

Accepted Answer

Transfer your prescriptions to Parkway and tell us the address. That's it — delivery starts with your first fill.

Question 43

Does med-sync cost anything?

Accepted Answer

No. It's a free service for Parkway patients, and so is the delivery that comes with it.

Question 44

What if my doctor changes a medication mid-month?

Accepted Answer

Call us and we adjust immediately. The monthly check-in call exists specifically to catch changes.

Question 45

Will I be charged a partial copay when you align my fills?

Accepted Answer

There may be one prorated fill during setup so everything lands on the same date. We tell you the exact amount before we do it.

Question 46

Can controlled substances be synchronized?

Accepted Answer

Some can, within legal refill limits. We'll explain what's possible for your specific prescriptions.

Question 47

Do I have to use blister packaging?

Accepted Answer

No — packaging is optional. Many patients sync in standard vials.

Question 48

What if I'm traveling on my sync date?

Accepted Answer

Tell us in advance and we'll fill early or deliver to a different address where allowed.

Question 49

Can my caregiver manage this for me?

Accepted Answer

Yes, with your authorization on file we speak directly with your designated caregiver.

Question 50

Do you contact my doctor for refills?

Accepted Answer

Yes. If you're out of refills we request the renewal before your date, at no charge.

Question 51

How do I enroll?

Accepted Answer

Transfer your prescriptions to Parkway and tell us you want med-sync, or call 215-642-2422 and we'll set it up in one conversation.

Question 52

Can I still pick up in the store?

Accepted Answer

Absolutely. Med-sync works with pickup or delivery, whichever you prefer.

Question 53

How long does a prior authorization take?

Accepted Answer

Most plans respond within 1–3 business days of receiving complete paperwork; urgent requests can be same-day. We follow up rather than waiting silently.

Question 54

Do you accept my insurance?

Accepted Answer

Parkway accepts nearly all commercial plans, Medicare Part D and Pennsylvania Medicaid managed care. Call with your plan name and we'll confirm in a minute.

Question 55

Can you really match CVS or Walgreens pricing?

Accepted Answer

On many eligible prescriptions, yes. Bring us the quote and we'll tell you honestly whether we can match it.

Question 56

What if I have no insurance?

Accepted Answer

We quote cash prices up front, apply discount programs, and screen for manufacturer patient assistance.

Question 57

What is the Medicare Part D coverage gap?

Accepted Answer

A phase where your share of drug costs rises after total spending crosses a threshold. We can shift timing, switch to covered alternatives with your prescriber, or find assistance programs.

Question 58

Can you help me choose a Part D plan?

Accepted Answer

We can review how your current medications price out across plans during open enrollment. Bring your medication list.

Question 59

Why did my copay change in January?

Accepted Answer

Plans reset deductibles and change formularies each January. We can re-run your claims and look for lower-cost equivalents.

Question 60

Will you contact my doctor?

Accepted Answer

Yes. Most authorization work happens between us and the prescriber's office without you in the middle.

Question 61

Do you handle specialty medication coverage?

Accepted Answer

Yes, including manufacturer hub enrollment and copay assistance where the drug is dispensable by a community pharmacy.

Question 62

Is this service free?

Accepted Answer

Yes. It's part of filling your prescriptions here.

Question 63

Do you accept Medicare Part D?

Accepted Answer

Yes — Parkway is in-network with nearly all Part D plans serving Philadelphia. Call with your plan name to confirm.

Question 64

Are my vaccines really free?

Accepted Answer

ACIP-recommended vaccines covered under Part D have $0 cost-sharing, including shingles and RSV. Flu, COVID-19 and pneumococcal are typically covered under Part B.

Questions, answered plainly.

About Parkway

Compounding Pharmacy

Travel Medicine & Travel Vaccines

Free Prescription Delivery

Medication Synchronization

Insurance & Prior Authorization Help

Medicare Support

Senior Living Pharmacy Partnerships

Condominium Wellness Programs

Physician & Practice Services