Remember when seeing a doctor meant waiting weeks for an appointment, driving across town, and sitting in a germ-filled waiting room for an hour? Thankfully, times have changed. These days, you can talk to a licensed provider, get diagnosed, and even have a prescription filled—all from your phone or computer. That’s the magic of telehealth.
And here’s something you might not know: your local pharmacy plays a bigger role in this virtual care revolution than you think. At Parkway Pharmacy, we’re making it easier than ever to get the care you need, when you need it, without all the back-and-forth.
Whether you’re home sick, juggling kids, or just short on time, telehealth might be the stress-free solution you didn’t know you needed.
So… What Exactly Is Telehealth?
Telehealth (also called telemedicine) is healthcare delivered remotely—usually via a phone or video chat—with a licensed medical provider. It’s designed to handle non-emergency medical concerns like flu symptoms, minor infections, rashes, prescription refills, and more.
And no, it’s not a robot on the other end. These are real, credentialed providers who can evaluate your symptoms, offer advice, and—if appropriate—send prescriptions straight to your pharmacy.
At Parkway, we’ve partnered with Xpedicare, a telehealth platform that connects our patients with providers online in just a few steps. You don’t need to download an app or have any fancy equipment. Just an internet connection and a few minutes of your time.
When Is Telehealth a Good Option?
We’re not saying telehealth replaces all in-person care. But it’s a great fit for situations like:
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You’re feeling under the weather and don’t want to leave your couch
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You need a prescription refill or a new script for a minor issue
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You can’t take time off work or school to sit in a waiting room
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You don’t have a primary care doctor or can’t get in quickly
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You’re trying to stay home due to a compromised immune system
It’s fast, secure, and often way more affordable than urgent care. And when it’s all said and done? We can fill your meds right here at Parkway—making the whole process smooth from start to finish.
Need help after your virtual visit? You can refill your prescription online or transfer it to Parkway in just a few clicks.
What Services Can Telehealth Cover?
More than you might think! Through our Virtual Doctor option, patients can access care for:
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Colds, flu, sinus infections
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Urinary tract infections (UTIs)
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Skin issues like rashes or acne
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Allergies and asthma symptoms
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Migraine or headache management
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Prescription refills for chronic medications
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Mental health check-ins or anxiety support
And because you’re connecting with real providers, they’ll let you know if an in-person follow-up is needed. Safety always comes first.
Once your visit is complete, your prescription is sent directly to Parkway. No need to call it in or drop off paperwork. We’ve got you covered with fast, reliable filling and even affordable cost-plus generic medications that won’t break the bank.
How Parkway Makes It Even Easier
We know that using a new platform can feel a little intimidating. That’s why our team is always here to help you set things up, answer questions, and guide you through the process.
From the moment you start your virtual visit to the time you pick up your meds—or have them delivered—you’ll have a pharmacy team right behind you.
We also offer:
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Point-of-care testing right in-store for flu, COVID, and more
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Access to professional-grade supplements to support immune health and overall wellness
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Functional medicine consultations if you’re looking for deeper answers to chronic concerns
Basically, Parkway isn’t just a place to grab your prescriptions—it’s a full-service wellness hub with a focus on making healthcare accessible.
Not Sure If Telehealth Is Right for You?
That’s totally okay. We always encourage patients to reach out and chat with our team. We’ll help you figure out whether telehealth fits your situation, or if you’d be better off visiting your provider in person.
Our mission is simple: make healthcare work better for real people. Whether that’s by connecting you to a virtual doctor, helping you navigate transparent pricing, or guiding you through your vaccination options, we’re here to make things easier.
Ready to give telehealth a try?
Start your virtual visit now or stop by Parkway Pharmacy for help setting it up. Fast care, fewer hassles, and a pharmacy team who’s with you every step of the way.
Because your health shouldn’t have to wait in line.